Post-Occupancy Evaluations (POEs)

At Macintosh Foodservice Consultants, we believe a project isn’t truly finished until it’s performing exactly as intended  for the people using it every day. That’s why we offer Post-Occupancy Evaluations (POEs): in-depth assessments of kitchens, bars, and foodservice areas after they’ve been installed, commissioned, and put into use. Whether you're a hospitality operator, public sector client, or construction partner, our POEs help you understand how your investment is really performing and where it can improve.

What We Deliver

🔍 Operational Performance Review: We observe your kitchen or foodservice environment in full operation, identifying flow issues, bottlenecks, and equipment inefficiencies.

🔍 User Feedback & Interviews: We speak directly with chefs, porters, and management to understand how the space functions day-to-day, uncovering both success stories and hidden frustrations.

🔍 Design & Layout Validation: Does the workflow align with the original design intent? We map real-world use against your original plan and suggest layout optimisations where needed.

🔍 Sustainability & Energy Analysis: We compare actual energy, water, and chemical usage against the projected savings — helping you stay on track with ESG goals and reduce operational costs.

🔍 Comprehensive POE Report: You’ll receive a clear, actionable report, ideal for internal learning, future design briefs, insurance compliance, or funding justification.

Why It Matters

✔ Improve future designs with real-world insight

✔ Ensure your team has what they need to perform

✔ Protect your investment with early fault detection

✔ Enhance sustainability and reduce waste

✔ Demonstrate accountability to stakeholders